Shipping + Returns

SHIPPING POLICY

All fiber art ship via UPS and/or USPS depending on size of your order. Once your fiber art is packaged and ready for shipment, you will receive an email notification with your tracking number.

• Ready to Ship Fiber Art — Ships within 5-7 business days from date of purchase. Tracking information provided to you via email when it ships.

• Custom/Commissioned Fiber Art — Takes 4-8 weeks (dependent on size) to complete. Tracking information provided to you via email when it ships.

RETURNED PACKAGES

If a package is returned to us due to erroneous information given by the buyer, unclaimed package after the delivery attempt, a refund is not issued. The buyer must repay the shipping costs before it can be shipped again.

REFUNDS/EXCHANGES POLICY

Due to the nature of the handmade fiber art work, it is not possible to return/exchange purchased fiber art; all sales are final.

It is of the utmost importance that you are 100% satisfied with your experience and purchase of your modern + timeless fiber art. Please ensure that you have thoroughly read the product descriptions, dimensions, shipping, return, refund and exchange policies before completing your purchase for “Ready to Ship Fiber Art”. Please do not hesitate to contact us with any questions and/or concerns so we may work with you to resolve any issues you may have to your satisfaction.